TỪ HUỲNH ANH
Sales Manager | IT System Developer
Dedicated IT professional with strong experience in system administration, end-user support, and IT solutions. Skilled in troubleshooting hardware/software issues, managing business applications, and delivering reliable technical assistance in fast-paced environments. Proven ability to communicate effectively with users, resolve incidents promptly, and implement IT solutions that improve efficiency.
Work Experience
Tuong Hoa Import Export Company
Sales Manager | IT System Developer
2020 – Present
  • Provided IT support for internal teams, resolving system, database, and application issues
  • Built and maintained a customer service website and business management system
  • Supported multi-database architecture on AWS & Google Cloud for data storage and recovery
  • Delivered user training and documentation for business applications
Pouyuen Vietnam
Ordering Team Lead
2017 – 2020
  • Led a team handling ERP order systems (Adidas, Reebok brands)
  • Troubleshot ERP issues, supported team members with IT-related problems
  • Coordinated with IT to implement system improvements and reporting tools
  • Ensured business users received accurate data and smooth IT process support
Ordering Team Member
2013 – 2016
  • Gained experience in ERP systems and reporting
  • Supported daily IT-related operations within the ordering department
Success Software Services
Software Engineer
2012 – 2013
  • Provided technical support for business clients during software delivery
  • Assisted in troubleshooting issues between Vietnam and Netherlands teams
Learning Interests & Goals

IT Service Management, Cloud Support, Continuous Improvement (Lean/Agile mindset)